Digital Consumer and His Behaviors. Research Review

Authors

  • Beata Tarczydło AGH University of Science and Technology

DOI:

https://doi.org/10.15584/nsawg.2016.1.1

Keywords:

digital consumer, consumer behaviors, research in consumer behaviors in the Internet

Abstract

The contemporary marketing activities are determined by technological progress, development of the Internet and new behaviors of socalled digital purchasers equipped with smartphones or tablets etc. In a consequence the questions arose: Who is a digital purchaser? What are his needs, preferences, habits or practices? In what directions effective marketing activities addressed to the digital purchaser should be heading towards? The aim of this article is to complete the review of research in consumers behaviors in the Internet and to describe a profile of the contemporary consumer with reference to his specific activities in the Internet. The deliberations in this article are focused on the following thesis: in the days of digital and mobile technology effective marketing activities are determined by the knowledge about behaviors of participants in the market game, including the Internet consumers and by keeping up with their e-customs and e-expectations. Starting from the definition of a digital purchaser and related to it terms there were in this ar-ticle the results of accessible studies of behaviors of those purchasers described. It appeared that the purchasers equipped with digital devices changed their habits. They not only interacted with each other but generally speaking they were on-line all the time. Mobile devices are being used to make photographs and films, listen to music, take part in social media, play games, watch videos, read books and documents, do payments, shopping and other activities. The most important features of a digital purchaser are: the courage, the awareness of oneself and one's needs, or an interest in innovations. The paper consists of recommendations for entrepreneurs interested in effective marketing concerned on digital purchasers. In the current market conditions it is necessary to put strong emphasis for the presence and action in both real and virtual world. It is very important to create experience, stir up emotions, involve stakeholders, be a constant source of amusement, offer free applications to mobile devices.

Published

2020-11-10

How to Cite

Tarczydło, B. (2020). Digital Consumer and His Behaviors. Research Review. Social Inequalities and Economic Growth, 1(45), 15–22. https://doi.org/10.15584/nsawg.2016.1.1

Issue

Section

Articles