The Tourist Information System and its Services in the Opinion of Visitors in Podkarpackie Province

Abstract

From the marketing perspective a tourist is looking for the benefits. One of such benefit is information. The purpose of this article is to show the essence of the information in the process of tourist services. For this purpose were presented the selected results of research of inbound tourist flow in the podkarpackie province in 2015, relating to the respondents’ opinion e.g. concerning the assessment of tourist information services in the region. Professional tourist information is needed at every stage of tourism consumption but the type, scope and form should be different, and therefore the paper outlines, among others, the structure of Polish Tourist Information System, which is used by Polish and foreign tourists.